There are so many benefits of using a Sage 100 mobile app, like Scanco Sales or Scanco Service, that narrowing them down to the top three took us some time. Companies using mobile field service and sales solutions rave about the ease of access, better features, and time-saving benefits. Other benefits include:
- Real-time synchronization: With Sage 100 mobile apps, data can be entered anywhere that your business takes you. Mobile field sales staff can enter orders while they are at a customer’s location. The data immediately feeds into the Sage 100 accounting module, updating the company’s projected sales for the quarter. The warehouse and fulfillment center can also see that a new order has arrived and hurry to expedite it if the customer needs it. Real-time data synchronization through cloud-based mobile field service or sales systems ensures that no matter where you are, data that’s entered through one device can be seen and reported throughout the organization. The entire business can respond more quickly to needs.
- Improved data accuracy: Companies using Sage 100 mobile apps also report improvements in data accuracy. Mobile makes it easier for employees to key data once into the system and share it easily. This reduces manual data entry, which can lead to mistakes.
- Enhanced customer satisfaction: Employees are very satisfied with their Sage 100 mobile apps, but it may be surprising to read that it also enhances customer satisfaction. Data shared across an organization helps prevent customers from getting mixed messages every time they call for an update or information. Because the same data keyed into one part of the system appears elsewhere, customers receive consistent information no matter who they speak to within the company. Sage 100 mobile sales apps, like Scanco Sales, added to the ERP can also provide tailor-made messages and updates that enhance and build customer relationships.